This privacy statement explains how Alexandre ltd (the “Site”) collects, uses, and shares the personal information you provide us about you when you browse or make purchases there.
Personal Information
We automatically gather specific details about your device when you access the Site, including information about the browser you are using, IP address, time zone, as well as some of the cookies that have been set up on it. Along with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site. This automatically gathered data is referred to as “Device Information” by us.
We use a few different technologies to gather Device Information, such as:
– “Cookies” are small data files that websites store on your computer or device and frequently contain a private unique identification. Visit http://www.allaboutcookies.org for more details on cookies and instructions on how to eliminate them.
– “Log files” are used to record activity on the Site and gather information such as your IP address, browser category, ISP, referring/exit the pages, and date/time marks.
– “Web beacons”, “tags”, and “pixels” are all types of electronic data that serve to store details regarding your usage of the Site.
Furthermore, we gather details from you when you complete an order through the Site or attempt to complete an order through the Site. This data includes the following: name, billing address, shipping address, and payment information (including credit card numbers, email addresses, and phone numbers). This data is referred to as “Order Information” by us.
In this privacy statement, “Personal Information” refers to both Device Information and Order Information.
How Do We Use Your Personal Information?
To fulfil any purchases that are made via the Site, we use the Order Information that we gather generally. This includes managing your payment information, setting up shipment, and sending you costs and/or confirmations of your order. Additionally, we use this order information to communicate with you, check our orders for risk or fraud, and, based on your preferences given to us, send you information or advertisements about what we have to offer.
We utilize the device information we gather to assess for possible risk and fraud (your IP address in specifically), as well as in general to improve our website (for instance, through creating statistics about how visitors browse and use it and determining the effectiveness of our promotional and marketing campaigns).
Sharing Your Personal Information
In order to use your personal information as previously mentioned, we expose it to third parties. For instance, Shopify powers our online store; for additional details on how Shopify handles your Personal Information, visit https://www.shopify.com/legal/privacy. To gain an understanding of how our clients use the website, we also utilize Google Analytics. You can learn more about how Google handles your personal information bellow:
https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
As a final point, we can also share your Personal Information in order to ensure compliance with the relevant rules and regulations, to fulfil a legal process, search warrant, or other legitimate request for information we receive, or in order to legally defend our rights.
Behavior-Based Marketing
As previously mentioned, we use your Personal Information to send you promotional messages or advertising that we think will be relevant to you. Visit the Network Advertising Initiative’s (“NAI”) instructional page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work for more details on how targeted marketing functions.
By clicking on the following links, you can choose not to receive targeted advertising:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Moreover, by going to the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info you can decline to receive some of these services.
Avoid Tracking
Please be aware that when we detect a Do Not Track signal from your web browser, we do not change how we gather and use data on our website.
Your Legal Rights
If you live in Europe, you have the right to view the personal data we may have about you and to request its rectification, updating, or deletion. For more information about this right, please get in touch with us using the details provided below.
Furthermore, if you are located in the European Union, please be aware that we are using your information for the purpose to carry out any contracts we may have with you (such as if you place an order via our Site) or in any other way to further the aforementioned legitimate business purposes. Please be aware that your information will also be sent to countries outside of Europe, such as Canada and the United States.
Retaining Data
We will keep your Order Information for our records after you place an order through the Site, except when you request us to remove this information.
Changes
We may occasionally update this privacy statement to reflect improvements to our activities as well as for other administrative, legal, or regulatory purposes.
Minors
The site is not intended for persons under the age of 18.
Contact Us
For more information regarding our privacy procedures, if you have enquiries, or if you would like to make a complaint, please contact us by e‑mail at info@alexandrecanopyandverandas.co.uk .